Work at HOBY

 

    

WHY WORK FOR HOBY?

HOBY staff is a small, passionate, collaborative team, driven by the idea that YOUTH CAN BE EFFECTIVE LEADERS IN THEIR SCHOOLS, COMMUNITIES AND THE WORLD. 

Since beginning in 1958, our programs have inspired youth to recognize their leadership talents and apply them to become effective, ethical leaders in their home, school, and community. 

Our International Office is located in beautiful Westlake Village, California. 

Some of the Perks of Being a HOBY Employee:

• Meaningful work; turn your passion into action.
• 10 paid holidays, accrued vacation and sick days, 2 personal days and a break over the winter holidays.
• Employer paid health insurance for our employees.
• A % match on 403(b) contributions.


 Westlake Village, CA    Westlake Village, CA

Beautiful Westlake Village, CA

 

Program Associate

JOB DESCRIPTION

Sector: Non-profit

Professional Level: Professional, Entry level
Type: Full-time with benefits

About the Organization

Founded in 1958, the mission at Hugh O’Brian Youth Leadership (HOBY) is to inspire and develop the global community of youth and volunteers to a life dedicated to leadership, service and innovation. For six decades, HOBY has inspired young people to make a difference and become catalysts for positive change in their home, school, workplace, and community. As America’s foremost youth leadership organization, HOBY has a long and impressive history of successfully motivating youth and volunteers to outstanding leadership.

Over 4,000 committed HOBY volunteers plan and execute the programs each year, serving in many capacities and roles. Due to the selfless efforts of volunteers and the contributions of generous donors, over 10,000 students participate in HOBY programs annually. Today, over 500,000 proud alumni make HOBY stronger than ever. HOBY alumni are leaders in their schools and communities, throughout the United States and the world, making a difference for others through service.

 

General Statement of Duties

The Program Associate is the frontline for program-related inquiries via phone, email, and fax. They will provide administrative support to HOBY staff and assist with the registration and payment processing of HOBY students across the country.  This position does NOT work directly with students but is an integral part of the Program Team in ensuring the success of HOBY programs.

The ideal candidate has a friendly and diplomatic phone presence, is an enthusiastic, well-organized self-starter with a strong work ethic and meticulous attention to detail. They are a flexible problem-solver with the ability to multi-task, meet deadlines, and thrive in a high-volume work environment. The candidate must be willing to actively participate and contribute to a small, committed team, has office/administrative experience, and proven customer service experience.

 

ESSENTIAL FUNCTIONS

  • Serve as the receptionist/operator
  • Process registration payments, pull reports, and update information in HOBY’s proprietary database
  • Perform outreach and recruitment calls to engage schools and parents for HOBY programs
  • Assist HOBY volunteers with seminar requests and inquiries
  • Work with the Bookkeeper to ensure registration payments and program financial reports are current and accurate
  • Perform online research of schools and program Alumni
  • Coordinate travel for staff members
  • Assist in event coordination for the Advancement Dept.
  • Prepare and edit documents for various audiences
  • Assist with shipping and tracking of HOBY materials and supplies
  • Other administrative duties, as needed

 

Qualifications

  • Excellence in the following:
    • Customer service (resolve issues with minimal supervision and maintain a positive attitude while addressing different audiences)
    • Verbal and written communication (a strong phone presence and ability to create and edit documents)
    • Time management (meet deadlines and multitask)
    • Organizational (fulfill tasks/projects in a timely manner, self-manage, and possess an eye for detail)
  • Teamwork (contribute to a small, effective Program Team dedicated to delivering outstanding programs)
  • Minimum one year’s experience in an office setting and proficiency in Microsoft Word, Excel, and Outlook
  • Spanish language fluency preferred but not necessary

 

How to apply

To be considered for this role, please submit a cover letter and resume to seegert@hoby.org with Program Associate-- <your first and last name> in the subject line. The position is open until filled.

 

Benefits

HOBY offers a comprehensive benefits package, including health & dental insurance, 403(b) plans with an organizational match, life insurance etc.

 

Minimum education required

4-year degree

 

Salary

$30,000/year; non-exempt 

 

Location:

HOBY Headquarters is located in Westlake Village CA 92316.

 

Notes:

Principal applicants only. Recruiters, please don't contact this job poster.

Please, no phone calls about this job!

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International Programs Coordinator

JOB DESCRIPTION

 

OBJECTIVE—Support the development and delivery of international HOBY programs including the World Leadership Congress and international affiliate programs.

SUPERVISION—Chief International Programs Officer.


SUPERVISORY RESPONSIBILITY—None.


SUMMARY— Effectively support the development of International HOBY Programs. This position will work in a team environment and provide timely support to HOBY staff and volunteers, educators, parents, participants, other constituencies. This position does NOT work directly with students; rather this position primarily supports volunteers and the International Program Department work.

ESSENTIAL FUNCTIONS:

  • Provide front-line customer service for international department programs: answer inquiries from educators, students, parents, volunteers, cooperating organization representatives, other inquirers, and staff, including information about the enrollment process and general inquiries for information or services provided by the International Programs Department;
    • Assist with the World Leadership Congress, including but not limited to: 
        o Manage the WLC@HOBY.org mailbox;
        o Assist with student recruitment and enrollment;
        o Provide assistance to volunteers with program related resources, research, information and outreach;
        o Coordinate and track scholarship applications, coursework submissions for college credit, event purchasing, event budget, student registrations, required materials for students and volunteers, etc.
        o Coordinate participation, partner inclusion and information for ancillary program elements such as the College & Service Fair and program journal.
        o Assist with onsite logistics and event implementation as needed.
    • Assist with International Program development and delivery, including, but not limited to:
        o Project tracking;
        o Development of volunteer resources;
        o Development of international schools and organizations database;
        o Program development required research
        o Communication and outreach to appropriate constituencies;
        o Participate in meetings and programs as necessary.

Competency or position requirements: 

  • You’re a problem solver, you can synthesize information and develop solutions;
  • You have strong communication skills and are detail oriented;
  • You have the knowledge and cultural sensitivity to work with diverse international constituencies;
  • Experience in an office setting using Microsoft and Adobe products;
  • You can see a big picture but you prefer working on the details;
  • You can self-manage, and will prove it;
  • You are flexible and can handle more than one project at a time;
  • You are a team player and don’t mind jumping in to get things done;
  • You take the initiative and you don’t mind asking questions.

Education and experience—Bachelor’s degree and a minimum of three years’ relevant experience. This is not an entry-level position.
Physical factors— This position will be a telecommuting position, unless the successful candidate resides in proximity to our Westlake Village headquarters office. 
Working conditions— Some travel is required, as are some evening and weekend hours.
Unplanned activities—other duties as assigned.

 

How to apply

To be considered for this role, please submit a cover letter and resume to brennc@hoby.org with International Programs Coordinator--<your first and last name> in the subject line. The position is open until filled.

 

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