- What personal information we collect
- How we use personal information
- We collect personal information from different sources
- Who we share your personal information with
- Your choices about your personal information
- California privacy rights
- We process and store data in the U.S.
- Our website is not intended for children under 13
- We use standard security measures
- Links to third-party sites
- Contact us
SECTION 1. What personal information we collect about you.
We (and the vendors and service providers we use to perform services on our behalf) collect, receive, and develop several categories of personal information about you. The exact categories and pieces of personal information will vary depending on the nature of your interactions with us, such as whether you are a student participant, a volunteer, or a donor, but in general we might collect some or all of the following information from and about you:
- We collect Contact Information and Identifiers. For example, we might collect your name, email address, phone number, and mailing address. This may pertain to you as a participant, volunteer, or donor, or it may pertain to you as an emergency contact for a participant, volunteer, or donor. In certain circumstances we may request your social security number.
- We collect Demographic Information. For example, we may collect your gender, place of birth, and date of birth in relation to certain programs. We collect Device, Internet and Network Activity Information. For example, if you use our websites, we may collect information about the browser, device and operating system you are using, signal strength, device identifiers, your IP address, and your time zone. We might collect information at the site you came from, or the site you visit when you leave us. We may collect page interaction information (such as what areas of our websites you visit and for how long, what search terms you enter, and what content you view and click on), and methods used to browse away from the page. We may also embed technologies (which may include web beacons, tags, and pixels) in the emails and other communications we or our vendors send to you to help us understand how you interact with those messages, such as whether and when you opened a message or clicked on any content within the message.
- We collect Payment Information. For example, we collect your credit card and other payment details if you make a donation or sign up for some of our programs.
- We collect Occupation Information. In relation to certain volunteer or employment opportunities, we may collect information about your work history, such as your current employer and title.
- We collect Medical and Dietary Information. In relation to certain program registrations for participants and volunteers, we may collect information about health history, medical conditions, allergies, medications, the name and contact information of a physician or emergency medical contact, and/or dietary restrictions.
SECTION 2. How we use personal information.
We (and the vendors and service providers we hire to help us operate) may use the above-referenced categories of personal information for the following purposes:
- To provide our programming and to fulfill your registrations.
- To process donations and payments.
- For marketing purposes. For example, we might use personal information to solicit donations from current, past, or prospective donors. We might send you information about new programming and events.
- To analyze and improve our website, programming, and events. For example, we may use your information to make our websites, programming, and events better. We might use your information to customize your experience with us and to conduct research and analysis.
- To comply with our obligations and administer our websites. For example, we use personal information to administer the websites, such as troubleshooting, data analysis, and testing. For security and safety purposes. We may use personal information to protect our websites, as well as to detect and investigate activities that may be illegal or prohibited (such as cyber-attacks or fraudulent transactions). We may also use health history, medical information, and/or emergency contact information in the case of an emergency during an event or program.
- For vetting purposes. We may use certain information to conduct background checks and otherwise vet potential volunteers.
- As otherwise required, disclosed or permitted by law, or as we may notify you.
We may use personal information to create deidentified or aggregated data which does not identify you or any other individual, or from which your identity cannot reasonably be ascertained. We may use and disclose this anonymous or aggregated data as we choose.
SECTION 3. We collect personal information about you from various sources.
We (and our vendors and service providers) collect personal information about you from various sources, directly and indirectly, including from the following:
- Directly from you. For example, we collect information if you register or apply for an event, contact us, make a donation, post a comment, or sign up to receive our emails.
- Automatically from your devices. We may use tracking tools like browser cookies and web beacons to automatically collect information about you. We may collect information when you interact with our websites, our ads, or our emails that we or our vendors send to you.
- From vendors we hire to work on our behalf. For example, vendors that host or maintain our websites and send promotional emails for us may give us information. Our marketing agencies, advertising technology vendors, and analytics providers may also provide us with information.
- From other sources. These other parties might include people who have listed you as an emergency contact, as well as business and marketing partners and social media platforms that give us information.
We combine information. We may combine information that we have collected offline with information we collect online. Or we may combine information we get from another party with information we already have. We may also aggregate your information with other consumers’ information to understand preferences and trends over time.
SECTION 4. We share your personal information with other parties.
We may share your personal information with the following categories of third parties:
- With vendors and service providers who perform services on our behalf. This may include vendors who send emails for us, process payments and donations, help us manage and operate our websites, provide advertising or marketing services or place our advertisements on other platforms, provide analytics and search engine support, track advertising impressions, investigate and prevent data incidents, provide physical and digital security services, audit our business and financial statements, and provide legal advice.
- With our business partners and marketing companies. We might share information with third parties who co-sponsor a promotion or promote our programs and events. We may also share the above categories of personal information with companies that help us with our marketing efforts, including social media platforms, advertising networks, and ad tech companies. Personal information received by our partners and other parties may also be subject to their privacy policies.
- For safety and security purposes, if we think we have to in order to comply with the law, or to protect ourselves, our customers and others. We may share health or medical information in the event of an emergency. We may share personal information to respond to a court order or subpoena. We may also share personal information if a government agency or investigatory body requests it. We might share your personal information in order to enforce our agreements and to protect our rights and/or the rights of others. We might share your personal information when we are investigating potential fraud.
- For other reasons we may describe to you from time to time or as permitted or required by law.
SECTION 5. Your choices about your personal information.
You can opt out of receiving our marketing emails and text messages. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Users may also send an unsubscribe request via email to our newsletter team at firstname.lastname@example.org. If you receive promotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
You can control certain location tracking tools. To control the collection of your precise location on your mobile device, you can adjust the settings on your mobile device, such as by disabling location services.
You can control certain cookies and tracking tools. Note that options you select and choices you make are browser-, website-, and device-specific, which means you should make your selections on each device and on each browser you use to access our websites. If you clear your cookies or your browser’s cache, you will need to set your preferences again.
Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. Since flash cookies do not reside in your browser, your browser settings will not affect them. To control flash cookies, please copy this web address into your browser: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
We and third-party advertising networks, social media companies, and other services may collect information about your use of our websites so that they or we may display interest-based advertising using information gathered about you over time across multiple websites or other platforms. To do this, we and our vendors use several tracking tools, such as browser cookies, web beacons, and other technologies. You can visit www.aboutads.info/choices and https://optout.privacyrights.info/ to opt out of certain uses of cookies for interest-based advertising purposes.
Our Do Not Track policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our site may not work. If you block or reject cookies, not all the tracking described here will stop.
SECTION 6. Your California Privacy Rights.
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email, or write to us at the address listed below. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
SECTION 7. We process and store information in the United States.
Our websites are intended only for users in the United States. Note that if you access our websites from outside of the United States, information we collect from you will be transferred to, processed in, and stored in the United States. By using our websites or submitting your personal information, you consent to such transfer, storing and processing.
SECTION 8. Our website is not intended for children.
Our websites and our services are meant for adults. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and think your child has given us information, you can contact us using the information provided below.
SECTION 9. We use standard security measures.
SECTION 10. We may link to third-party sites we don’t control.
SECTION 11. Feel free to contact us.
Last Updated: March 24, 2022